Returns
We want you to feel confident shopping with Joint Protect.
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Returns: We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in resellable condition.
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Refunds: Once your return is received and inspected, we will notify you. Approved refunds will be processed back to your original payment method within 5–7 business days.
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Exchanges: If your item is defective or damaged, we’ll send you a replacement at no additional cost.
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Non-Returnable Items: Gift cards and downloadable products.
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Return Shipping: Customers are responsible for return shipping unless the product is faulty.
For return requests, email jointprotect@gmail.com